Technical Program Manager (HR Service Delivery Optimization)
USA - FL - Plantation - FLL7, United States
USD 100K-160K Mid-level Full Time
Tasks
- Analyze performance against plan
- Conduct project risk assessments
- Develop program communication strategy
- Develop project plans and success criteria
- Document scope approach and delivery changes
- Drive consensus and stakeholder alignment
- Ensure service delivery optimization
- Facilitate cross-functional discussions
- Lead cross team multi phase projects
- Maintain project records and reporting
- Prepare dashboards and data visualizations
- Research analyze and present recommendations to senior management
Perks/Benefits
- 401k
- Employee assistance program
- Flexible spending accounts
- Paid Holidays
- Parental leave
- Telemedicine
- Unlimited PTO
Skills/Tech-stack
Agile | Change Management | Cloud Computing | Confluence | Data Analysis | Data Visualization | Excel | Jira | Microsoft Project | PowerPoint | Process Improvement | Program governance | Project Management | Reporting | Risk Management | SDLC | Service Delivery | Stakeholder management | Tableau | Visio
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Roles
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