Technical Support Engineer - Informatica MDM

India - Bangalore

INR 3125K-5000K (estimate) Senior-level Full Time

@ S...

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Found 20h ago

Tasks

Act as single point of contact for critical customers
Assist in team recruitment
Contribute to online knowledge base
Coordinate with QA and engineering teams
Handle production incidents and escalations
Manage complex customer support cases
Manage customer communications
Participate in problem escalation
Participate in technical forums
Provide feedback to R&D
Reproduce product behaviors for troubleshooting

Perks/Benefits

Skills/Tech-stack

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Technical Support Engineer - Informatica MDM

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