IN_Senior Associate_Agentic contact center ( Chatbots / Voicebots - Core.Ai) _GCC_Advisory_Mumbai
Mumbai Goregaon, India
INR 2500K-4000K (estimate) Senior-level Full Time
Tasks
- Build and optimize voice bots chatbots email bots
- Deploy cloud native solutions and ensure scalability reliability and compliance
- Design Gen AI powered RAG knowledge bases
- Develop services using Python Node.js and API first design
- Drive contact centre transformation with Genesys Avaya Amazon Connect and Google CCAI
- Implement agent assist frameworks and auto quality audit
- Implement microservices event driven systems
- Integrate solutions with IVR CRM ticketing and backend APIs
- Lead end to end contact centre transformation architecture
- Manage DevOps with CI CD pipelines and containerization
- Mentor junior engineers and align solutions with business goals
Perks/Benefits
- N/A
Skills/Tech-stack
API first | API-first design | AWS | AWS Lex | Agent Assist | Amazon Connect | Auto quality audit | Avaya | Azure | Azure Cognitive | Azure Cognitive Services | CI/CD | Cognitive Services | Compliance | Docker | Driven systems | Event Driven | Event Driven Systems | GCP | GDPR | Genesys | GitOps | Google CCAI | HIPAA | IVR | Knowledge Base | Kore.AI | Kubernetes | Microservices | Microsoft Dynamics | Node.js | PCI DSS | Python | Quality audit | RAG | Resilience | Salesforce | Scalability | Security | ServiceNow | Yellow.ai | Zendesk
Related jobs
-
Software Engineering INR 1500K-2000KApache Hadoop | Apache Kafka | Apache Spark | Azure | Azure ComputeMicrosoft cloud background check | On-call rotationMid-level Full TimeBengaluru, KA, IN3h ago
-
Software Engineer III - Python Developer + AWS + LLM / Gen AI INR 2000K-4000KAWS | Agile | Application Resiliency | Azure | CI/CDSenior-level Full TimeBengaluru, Karnataka, India3h ago
-
Senior Azure Data Engineer INR 2250K-3000KAzure Data | Azure Data Factory | Azure DevOps | Azure Functions | Azure SynapseSenior-level Full TimeThane, Maharashtra, India3h ago
-
Security Engineer II - Java, AWS, AI/ML Security INR 1400K-2000KAI red teaming | API Security | AWS | Access Management | AzureContinuous learning cultureMid-level Full TimeBengaluru, Karnataka, India4h ago
-
Senior Storage Engineer INR 2000K-4000KAIX | AIX SDDPCM | Access Management | At Rest Encryption | AutosysFlexible working hours | Growth pathway | On site collaboration with global teams | On-call rotationSenior-level Full TimeBengaluru, Karnataka, India7h ago
-
Senior-level Full TimePune, Maharashtra, India7h ago
-
Software Engineer III - Data Engineer INR 2000K-3500KAWS | Airflow | Azure | Big Data | Data GovernanceSenior-level Full TimeMumbai, Maharashtra, India8h ago
-
Senior Data Engineer INR 2400K-3380KAzure | Azure Data | Azure Data Engineering | Azure Fabric | Cloud servicesSenior-level Full TimeGurgaon8h ago
-
Data Engineer - Global Research Modernization INR 1050K-1600KBeautifulSoup | Data Engineering | Data Governance | Data Quality | Data ValidationMid-level Full TimeMumbai, Maharashtra, India8h ago
-
AI/ML Engineer INR 2500K-4000KAI Foundry | AI Search | AWS Bedrock | App Service | Automated retrainingSenior-level Full Timetelengana, India9h ago
-
Applied AI ML Lead- Data Scientist Specialist INR 1800K-2400KAWS | Azure | Cloud Computing | Data Catalog | Data EngineeringSenior-level Full TimeBengaluru, Karnataka, India9h ago
-
Mid-level Full TimeHyderabad, India9h ago
-
Software Engineer III - Python, AI ML INR 2500K-3500KAmazon Web Services | Apache Airflow | Azure | Cloud Native | Cloud Native ArchitectureSenior-level Full TimeMumbai, Maharashtra, India9h ago
-
Software Engineer III - Python, AI ML INR 2500K-3500KAWS | Apache Airflow | Azure | Deep learning | Infrastructure as CodeSenior-level Full TimeMumbai, Maharashtra, India10h ago
-
Agentic AI Engineer, Staff INR 2500K-4500KAirflow | Autogen | Batching | Caching | Constrained decodingSenior-level Full TimePune, MH, India10h ago
-
Software Engineering Lead Analyst - HIH - Evernorth INR 1800K-2300KAWS IAM | AWS Lambda | AWS Step Functions | Amazon EC2 | Amazon RDSAccountability and collective achievement | Agile team environment | Opportunities for continuous learningSenior-level Full TimeHIH - Hyderabad, India14h ago
-
SAS DMS dbDocStore Full Stack Engineer, AS INR 1000K-2000KAPI Management | Angular | Automated testing | CI/CD | Cloud RunAccident and life insurance | Best in class leave policy | Certification sponsorship | Childcare assistance reimbursement | Comprehensive hospitalization insuranceMid-level Full TimeBangalore, Velankani Tech Park, India14h ago
-
SAS DMS dbDocStore Full Stack Engineer, AS INR 1000K-2000KAPI Management | Angular | CI/CD | Cloud Run | DockerAccident insurance | Best in class leave policy | Childcare assistance reimbursement | Comprehensive hospitalization insurance | Employee assistance programMid-level Full TimeBangalore, Velankani Tech Park, India14h ago
-
SAS DMS dbDocStore Full Stack Engineer, AS INR 1000K-2000KAPI Management | Angular | CI/CD | Docker | GitHub ActionsAccident insurance | Best in class leave policy | Certification sponsorship | Childcare assistance reimbursement | Education sponsorshipMid-level Full TimeBangalore, Velankani Tech Park, India14h ago
-
AI/ML Data Scientist INR 3300K-4000KAWS | Amazon Web Services | Apache Spark | Artificial Intelligence | BitbucketExecutive-level Full TimeGurugram, DLF Downtown, India14h ago
-
Support Engineer 2 – Data Scientist, Python, ML INR 1400K-2300KAPI Integration | Automation frameworks | Azure | Azure DevOps | Azure OpenAIEntry-level Full TimeBangalore, India14h ago
-
Principal Software Engineer, AI Agents & Cloud Integration INR 2500K-4500KCI/CD | Docker | Git | Graph Database | JAXHybrid work modelSenior-level Full TimeBangalore, India14h ago
-
Agentic AI Developer - Assistant Vice President INR 1500K-6000KAPI Development | AWS | Agent systems | Autogen | Automated PlanningExecutive-level Full TimePLOT NO-1, S.NO. 77, India14h ago
-
Agile | Caching | Microservices | PySpark | PythonFlexibility programmes | Inclusive benefits | Mentorship | Wellbeing supportSenior-level Full TimePune, India14h ago
-
.NET | ASP.NET | Angular | C# | Design PatternsSenior-level Full TimeGurugram 10 C, India14h ago