Transformation Specialist
San Salvador, San Salvador Department, El Salvador
USD 80K-120K (estimate) Mid-level Full Time
Tasks
- Analyze production incidents and ticket trends
- Analyze production logs
- Collaborate with development and QA
- Compare production behavior to expected functionality
- Document technical findings
- Escalate critical production issues
- Investigate technical issues
- Monitor software releases
- Participate in support intelligence reviews
- Provide actionable recommendations
- Track corrective action effectiveness
- Validate feature performance
Perks/Benefits
- N/A
Skills/Tech-stack
Application Support | Azure DevOps | Cause analysis | Log Analysis | Logging | Monitoring | Production Support | Quality Assurance | Root Cause Analysis | Root cause | Ticketing
Education
Associate Degree | Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
Regions
Countries
States
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