Trip Enrollment Advisor

Tasks

• Answer trip and safety questions
• Ask discovery questions
• Communicate early enrollment discount
• Document interactions in CRM
• Drive student trip enrollment
• Follow multi touch outreach cadence
• Guide enrollment process via phone
• Handle customer objections
• Leave voicemail messages
• Log call outcomes in CRM
• Maintain compliance with documentation standards
• Meet daily and weekly targets
• Participate in coaching and training
• Place outbound calls to parents
• Reference meeting and destination to build rapport
• Reinforce meeting information
• Schedule follow up calls and emails
• Send follow up via calls voicemail sms and email
• Track enrollment status and next steps

Perks/Benefits

• Accidental death and dismemberment insurance
• Bereavement days
• Critical illness insurance
• Disability insurance
• Employee assistance program
• Flexible work schedule
• Food stamps
• Hybrid work
• Life insurance
• Medical/Dental/Vision insurance
• Mental health days
• Paid parental leave
• Paid time off
• Paid volunteer day
• Tuition reimbursement

Skills/Tech-stack

Active Listening | Consultative selling | Customer Relationship Management | Customer Service | Customer relationship | Email | Objection Handling | Outbound calling | Phone communication | Relationship Management | SMS | Sales | Voicemail