AAC Enrollment Fully Licensed Producer - Hybrid - PHX, AZ / Sunrise, FL

Tasks

• Answer customer inquiries
• Complete continuing education training
• Deliver customer service by phone
• Document claim details
• Enroll customers in products
• Follow underwriting and compliance requirements
• Handle inbound calls
• Manage complaints and escalations
• Navigate customer service computer systems
• Provide quotes
• Stay informed of regulatory and policy changes
• Track performance against goals
• Update customer information

Perks/Benefits

• N/A

Skills/Tech-stack

Active Listening | Claims Processing | Compliance | Computer Systems | Customer Service | Data entry | De-escalation | Insurance underwriting | MS Excel | MS Word | Multi-tasking | Phone support | Regulatory Compliance | Sales | Time management