Associate Manager, Business Analytics & Planning (Customer Experience)
Tasks
- Analyze A/B testing results
- Analyze CX performance
- Analyze customer journey
- Build and maintain dashboards
- Coach stakeholders on data driven decisions
- Collaborate with engineers on tracking and data transformation
- Define success metrics
- Derive business insights
- Execute analytical projects end to end
- Identify improvement opportunities
- Improve data collection and infrastructure
- Plan analytics with R and D and product teams
Perks/Benefits
- N/A
Skills/Tech-stack
A/B | A/B Testing | B testing | BigQuery | DBT | Data Modeling | Git | GitLab | Google Looker | Google Looker Studio | Looker Studio | Python | SQL | Tableau
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
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