Analista de Desenvolvimento e Suporte N2| BTG Empresas
Tasks
- Analyze logs
- Coordinate with business development and operations teams
- Document procedures and solutions
- Ensure SLA compliance
- Log and track tickets in Salesforce
- Provide technical support to internal and external users
Perks/Benefits
- Childcare allowance
- Dental insurance
- Employee assistance program
- Extended maternity leave
- Extended paternity leave
- Life insurance
- Meal allowance
- Medical insurance
- Nutrition program
- PLR
- Pharmacy discount
- Pregnancy program
- Private pension
- Public Transit Allowance
- Totalpass
- Wellhub
Skills/Tech-stack
APM | Datadog | Distributed tracing | Docker | Dynatrace | Elastic Stack | Grafana | Kubernetes | New Relic | Prometheus | SQL | Salesforce
Education
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