Welcome Ambassador (Bellman/Doorman) - W hotel Amsterdam

Tasks

• Communicate with team and other departments
• Control luggage area
• Deliver guest mail
• Follow safety and security policies
• Follow service standards and procedures
• Guide guests to rooms
• Handle valet parking
• Maintain clean environment
• Maintain professional appearance and confidentiality
• Make guest bookings
• Organize guest transport
• Personalize guest service
• Provide expert hotel and local information
• Transport luggage
• Welcome and assist guests

Perks/Benefits

• Career development
• Discounted dining
• Discounted spa and wellness
• Free gym access
• Overnight stay for two
• Personal coaching and training
• Social activities
• Staff hotel discounts

Skills/Tech-stack

Booking management | Customer communication | Guest service | Hotel operations | Language communication | Luggage handling | Multi-language | Multi-language communication | Safety Procedures | Security procedures | Transport Coordination | Valet parking