Customer Success Manager – Tableau
Tasks
- Align business and technical stakeholders
- Conduct enablement sessions for opportunity case management and forecasting
- Coordinate customer signature deliverables
- Drive Tableau adoption and dashboard creation enablement
- Drive adoption of Sales and Service Cloud features
- Ensure customer success plan delivers ROI
- Escalate complex data modeling and server configuration issues
- Monitor AI sentiment and intent for early concerns
- Serve as primary interface for major incidents
- Share best practices for sales service optimization and data quality
- Track usage metrics and customer health
Perks/Benefits
Skills/Tech-stack
AI literacy | Clevel communication | Customer Success | Dashboard Design | Data Governance | Data Modeling | Data Quality | Data Visualization | Forecasting | Pipeline Management | Prompt engineering | Sales Cloud | Salesforce Sales | Salesforce Sales Cloud | Salesforce Service | Salesforce Service Cloud | Service Cloud | Stakeholder management | Tableau | Tableau Cloud | Tableau Desktop | Tableau Prep | Tableau Server
Education
N/A
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