Fulfillment Associate - Document Management
USA-NY-Albany-Washington Ave, United States
USD 25K-42K Mid-level Full Time
Tasks
- Analyze customer requests
- Assist process servers
- Communicate progress to customers
- Contribute to customer satisfaction
- Ensure compliance and accuracy
- Follow requests through completion
- Navigate processing systems and databases
- Participate in process improvement initiatives
- Process documents using standard operating procedures
- Receive process and scan documents
- Research legal documents
- Resolve or escalate issues
Perks/Benefits
- Commuter benefits
- FSA/HSA
- Generous PTO
- Matching 401k
- Medical, dental, vision plans
- Paid parental leave
- Tuition assistance
Skills/Tech-stack
Accuracy | Communication | Customer Service | Data entry | Database navigation | Document Management | ERP systems | Microsoft Office | Order entry | Order entry systems | Order processing | Scanning | Team Collaboration | Time management | Typing
Education
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