Manager, Customer Success (Analytics & Insights)
Kuala Lumpur, 14, Malaysia
USD 78K-89K (estimate) Mid-level Full Time
Tasks
- Advise clients on retail measurement services resources and tools
- Deliver analyses charts and reports
- Develop thought leadership case studies
- Document client inquiries and resolutions in activity logs
- Identify process improvement opportunities
- Lead a team of analysts executives
- Maintain client and stakeholder communications
- Manage client deliverables timeliness and quality
- Review service delivery KPIs with client service and operations
- Support Thought Leadership initiatives
Perks/Benefits
Skills/Tech-stack
Data Analysis | Market Intelligence | Microsoft Excel | Microsoft PowerPoint | Pivot Tables | Process Automation | Research Analysis | Workflow efficiency
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
Regions
Countries
States
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