Fulfillment Operations Coordinator
Tasks
- Communicate with merchants and customers
- Coordinate order fulfillment
- Handle escalated customer orders
- Lead project management for inventory counts kitting and relabelling
- Manage inventory storage and delivery
- Optimize customer resolution processes and documentation
- Provide SLA progress updates
- Resolve customer tickets
- Route ticket resolution tasks
- Support merchant onboarding
Perks/Benefits
Skills/Tech-stack
CRM | Communication | Customer support | Database systems | Email management | Inventory Management | Inventory software | Logistics | Order fulfillment | Project Management | Stakeholder management | Ticket management | Warehousing Operations
Education
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