Vice President, Quantitative Analytics Manager – Voice Product Analytics
Wilmington, DE, United States
USD 135K-230K (estimate) Executive-level Full Time
Tasks
- Analyze customer interactions across channels to map journeys
- Build segmentations and optimizations
- Define measurement strategies using key performance indicators
- Design experiments and run A/B tests
- Import clean transform and validate data
- Lead analytics initiatives to improve customer experience
- Measure program impact and report results
- Mentor and develop analytics team
- Monitor trends and build dashboards
- Synthesize insights into narratives for decision making
- Use SQL and Python to identify patterns
Perks/Benefits
- Backup childcare
- Financial coaching
- Health care coverage
- Mental health support
- Retirement savings plan
- Tuition reimbursement
Skills/Tech-stack
A/B | A/B Testing | Adobe Analytics | Alteryx | Amazon Web Services | Artificial Intelligence | B testing | Dashboarding | Data Cleansing | Data Transformation | Data Validation | Data Visualization | Experiment design | GitHub Copilot | Hypothesis Testing | Key Performance Indicators | Machine Learning | Performance indicators | Python | R | SQL | Snowflake | Tableau | Web Services
Education
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