(fluent English) AI Solutions Specialist (Lithuania)

Tasks

• Analyze support workflows and ticketing data
• Audit support operations
• Conduct client discovery sessions
• Deliver executive-ready recommendations
• Design workflow and automation strategies
• Develop AI readiness assessments and roadmaps
• Evaluate support platform automation and AI features
• Monitor emerging AI technologies
• Recommend AI solutions for customer support

Perks/Benefits

• Business Hours Support
• Flexible workload
• Inclusive international environment
• No time tracking
• Referral rewards
• Remote work
• Self-development support
• Trust-based culture

Skills/Tech-stack

API Integration | APIs | Agent Assist | Artificial Intelligence | Auto Triage | Chatbots | Customer support | Customer support operations | NLP | ROI analysis | Support operations | Ticket triage | Workflow Optimization