Workforce Management, SQL and Analytical Tools - Manager WFM - BF - 29617-41293-4 - JR183267
IND-KA-Bengaluru, Bagmane Solarium City, India
Entry-level Full Time
Tasks
- Align workforce plans with business goals
- Analyze KPIs and service levels
- Conduct performance reviews
- Coordinate with operations and claims processing teams
- Develop staff schedules
- Ensure regulatory compliance
- Forecast workloads
- Generate workforce reports
- Lead workforce analysts
- Manage change management
- Manage training and development
- Monitor real-time operations
- Optimize scheduling and forecasting tools
- Oversee talent acquisition and retention
- Perform capacity planning
- Plan staffing levels
- Resolve team conflicts
Perks/Benefits
- Career growth
- Health insurance
- Learning and development
- Paid time off
- Recognition programs
- Wellness benefits
- Workplace amenities
Skills/Tech-stack
Adherence Tracking | Capacity Planning | Claims management | Dashboard Reporting | Excel | Healthcare Compliance | KPI Reporting | Management software | SLA management | SQL | Service Level | Service Level Management | Workforce Analytics | Workforce Management | Workforce management software
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