Application Support Specialist – Investment & Brokerage

Tasks

• Coordinate change and release activities
• Coordinate vendor fixes and deployments
• Define monitoring and alerting
• Lead day to day application support
• Lead major incident management
• Manage application integrations
• Manage incident and problem lifecycle
• Monitor application performance
• Perform UAT and SIT testing
• Perform root cause analysis
• Support API and middleware integrations
• Support investment and brokerage functions
• Support user training and documentation
• Troubleshoot production incidents

Perks/Benefits

• N/A

Skills/Tech-stack

API | Alerting | Automation | Batch Processing | Cause analysis | Core Banking | ITIL | Incident Management | Integration Testing | Middleware | Monitoring | Payment Systems | Performance Monitoring | Problem Management | Root Cause Analysis | Root cause | SIT | Swift | UAT