Technical Support Engineer - Informatica MDM
Tasks
- Act as single point of contact for critical customers
- Assist in team recruitment
- Contribute to online knowledge base
- Coordinate with QA and engineering teams
- Handle production incidents and escalations
- Manage complex customer support cases
- Manage customer communications
- Participate in problem escalation
- Participate in technical forums
- Provide feedback to R&D
- Reproduce product behaviors for troubleshooting
Perks/Benefits
- N/A
Skills/Tech-stack
ActiveVOS | Cause analysis | Communication skills | Customer relations | Customer support | DB2 | Informatica MDM | JBoss | Java | Linux | MDM SaaS | MSSQL Server | Oracle | P360 | Problem Solving | Root Cause Analysis | Root cause | Troubleshooting | Unix | WebLogic | WebSphere
Related jobs
-
Software Engineer + Gen AI (Fresher) INR 300K-540KAI Model Integration | AI model | API Integration | Algorithms | Data StructuresEntry-level Full TimePune, MH, India4h ago
-
CI/CD | Couchbase | Design Patterns | Docker | GuiceSenior-level Full TimeGurugram 8 B, India11h ago
-
Mid-level Full TimeBangalore, KA, IN, 56214911h ago
-
Technical Support Engineer INR 850K-1100KAmazon Web Services | Apache Hadoop | Apache Spark | Bash | Cloud platformFlexible paid time offMid-level Full TimeHyderabad, India17h ago
-
Senior-level Full TimeIndia18h ago
-
Software Engineer Lead (Python + Snowflake) INR 2040K-3100KAirflow | CI/CD | DBT | Dagster | Data ModelingSenior-level Full TimeIndia (Noida)18h ago
-
Algorithms | Artificial Intelligence | BigQuery | Cloud Storage | Cloud platform24x7 support rotation | Non-standard hours | On-call workMid-level Full TimeBengaluru, Karnataka, India; Pune, Maharashtra, India1d ago
-
Senior-level Full TimeBengaluru, Karnataka, India1d ago
-
Cloud Engineer INR 750K-1000KAWS Lambda | Access Control | Access Control List | Amazon Web Services | Apache TomcatEnhanced medical benefits | Family well-being benefits | Health Safety and Wellbeing | Paid time off | Wellbeing benefitsMid-level Full TimeHyderabad, India1d ago
-
Senior Big Data Engineer INR 2040K-2500KAgile | Apache Airflow | Apache Flink | Apache Hive | Apache KafkaAgile working opportunities | Birthday off | Flexible working hours | Work-life balanceSenior-level Full TimeGurgaon1d ago
-
Senior Data Engineer II INR 2520K-3380KAPI Development | AWS | AWS RDS | Amazon Redshift | Apache SparkFlexible working model | Health and parental leave plans | Professional development stipend | Remote work optionSenior-level Full TimeBengaluru - BLR1 R1d ago
-
Senior-level Full TimeChennai, Tamil Nadu, India1d ago
-
SDE - Backend* INR 1600K-2200KAlgorithms | CI/CD | Data Structures | Distributed Systems | DockerCollaborative culture | Hybrid work | Leadership development programs | Learning and development | Multicultural work environmentMid-level Full TimeIndia1d ago
-
SDE - Backend* INR 1600K-2200KAlgorithms | Availability | CI | CI/CD | Code reviewCollaborative culture | Hybrid work | Learning and development programs | Multicultural experience | Professional growthMid-level Full TimeIndia1d ago
-
AES - DE - Generative AI Application Developers INR 2000K-5000KAWS | Application Security | Authentication | Authorization | AzureSenior-level Full TimePune, Maharashtra, India1d ago
-
AES - DE - Generative AI Application Developers INR 2800K-3500KAWS | Application Security Testing | Authentication | Authorization | AzureSenior-level Full TimePune, Maharashtra, India1d ago
-
Sr. SW Engineer - 3.5 Yrs to 6 Yrs , Java Backend , GenAI INR 2500K-3200KAI Observability | API Development | Agile | Angular | C#Senior-level Full TimeBengaluru, INDIA, India1d ago
-
AI Architect INR 2500K-4500KAWS | Azure | Cloud platform | Computer Vision | Deep learningFlexible work arrangements | Professional growth opportunitiesSenior-level Full TimeGurgaon, Haryana1d ago
-
Lead Software Engineer (Spark-scala/java) INR 2500K-4500KAWS | Apache Flink | Apache Spark | CI/CD | Contract testingSenior-level Full TimeMumbai, India1d ago
-
Architect- Embedded Development/ AI and Robotics & Edge AI INR 2800K-4110KC# | C++ | CPU | Cross-compilation | DDSAccess to fitness clubs | Creche facility for working parents | Employee assistance program | Food and beverage vouchers | Health insuranceSenior-level Full TimeIND - India Tech Center1d ago
-
Senior-level Full TimeOff Embassy Golf Links Business Park, …1d ago
-
Senior Member Technical_Application Support Engineer – ETL & Database (Informatica / Greenplum / Cloud) INR 1200K-2040KAirflow | Autosys | CI/CD | Cause analysis | Control-MSenior-level Full TimeHyderabad-Hi-Tec City, India1d ago
-
Data Engineering Lead Analyst - HIH - Evernorth INR 1200K-2000KAWS | Alation | Apache Airflow | Apache Spark | AuroraSenior-level Full TimeHIH - Hyderabad, India1d ago
-
Senior Member of Technical Staff- Machine Learning INR 2520K-4225KAmazon Web Services | CI/CD | Computer Vision | Containerization | Data PipelinesCollaborative workspaces | Commuter support | Employee assistance program | Employee resource groups | Flexible work optionsSenior-level Full TimePune India1d ago
-
Software Engineer INR 1200K-1400KAWS | Apache Flink | Apache Spark | Data Modeling | Data WarehousingHybrid work | Remote workMid-level Full TimeRemote (IND), India R1d ago