Graduate Enrollment Support Specialist, GPS (Part-Time, Temporary)
UMass Lowell, UMass Lowell
USD 52K-60K (estimate) Entry-level Part Time Temporary
Tasks
- Answer student phone inquiries
- Assist event planning and execution
- Collaborate on student success initiatives
- Conduct benchmarking research
- Maintain shared electronic files and folders
- Manage cases in CRM
- Monitor academic standing alerts
- Provide academic guidance on university policies
- Refer students to program coordinators
- Resolve registration holds
- Support departmental planning research
- Support reenrollment outreach call campaigns
- Triage student email queue
Perks/Benefits
- N/A
Skills/Tech-stack
Academic advising | Benchmarking | Customer Relationship Management | Customer relationship | Data Management | Information Systems | Reenrollment | Relationship Management | Salesforce | Student Information Systems | Student retention | Web research
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Regions
Countries
States
Cities
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