Bellman/Greeter Part Time

Tasks

• Assist guests entering and exiting hotel
• Assist with luggage arrival and departure
• Assist with luggage during checkout
• Assist with package deliveries and luggage storage
• Assist with special events group arrivals and VIP guests
• Communicate with front desk housekeeping maintenance and food and beverage
• Coordinate transportation assistance
• Coordinate with front desk on arrivals departures and requests
• Deliver amenities messages and packages to rooms
• Deliver friendly professional personalized guest service
• Escort guests to rooms
• Follow safety and security procedures
• Maintain cleanliness of hotel entrance lobby and bell stand
• Maintain guest service standards
• Provide local directions and recommendations
• Provide parking information
• Report maintenance safety and security concerns
• Respond to guest inquiries
• Welcome guests on arrival

Perks/Benefits

• N/A

Skills/Tech-stack

Communication | Customer Service | Guest service | Interpersonal skills | Luggage handling | Multitasking | Package Delivery | Safety and security | Safety and security procedures | Security procedures | Time management | Transportation Information