Solutions Engineer I (AI/ML)
Tasks
- Collaborate with product platform and customer teams
- Conduct root cause analysis for production issues
- Contribute to bug fixes and small feature enhancements
- Coordinate with programming suppliers
- Define and improve deployment procedures documentation and runbooks
- Demonstrate platform capabilities
- Deploy on site to troubleshoot issues
- Develop and maintain scripts and utilities
- Escalate issues to central engineering teams
- Execute and enhance test cases for new releases
- Interface between field operations and engineering
- Lead deployment and configuration of analytics suite
- Perform code reviews and debugging
- Provide first-line customer support
- Provide structured feedback to engineering teams
- Reproduce field issues in development and test environments
- Support integrations across APIs data pipelines messaging systems
- Support server installs and namespace provisioning
- Validate deployments in customer environments
Perks/Benefits
- N/A
Skills/Tech-stack
API | Air gapped deployment | Air-gapped | C# | CI/CD | Cause analysis | Code review | Data Pipelines | Debugging | GRPC | Gapped Deployment | Go | HTTP | Kafka | Linux | Messaging Systems | On-Premises | PostgreSQL | Python | React | Release validation | Root Cause Analysis | Root cause | Testing
Education
Roles
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