Technical Support Engineer - Kansas City, MO or Orlando, FL (US Citizen)
Tasks
- Analyze complex data flows
- Collaborate with engineering and product teams
- Communicate with customers by phone and email
- Document findings and resolutions
- Improve support processes and customer experience
- Investigate customer issues
- Manage customer support ticket queue
- Provide post-sales technical support
- Troubleshoot production issues
- Work independently on routine issues
Perks/Benefits
- N/A
Skills/Tech-stack
Big Data | Data Pipelines | Data Warehousing | Distributed Systems | Logging | SQL | Troubleshooting
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Related jobs
-
Featured Feat. Principal Knowledge & Data Architect USD 174K-284KAWS Neptune | Canonicalization | Chunking | Cypher | DBTBenefits including health and wellness programs | Health, wellness, and retirement plansSenior-level Full TimeHeadquarters - Chevy Chase, MD R3d ago
-
Senior-level Full TimeUS - Remote; Canada - Remote R6h ago
-
Senior-level Full TimeMountain View, CA8h ago
-
AWS | AWS CloudFormation | Amazon ECS | Automation | CI/CD401-k plan | Company match | Employee stock purchase plan | Healthcare benefits | Life insuranceMid-level Full TimeAtlanta, GA, United States20h ago
-
Software Engineer - X Data USD 125K-400KApache Flink | Apache Kafka | Apache Spark | BigQuery | Cause analysis401k retirement plan | Dental insurance | Discounts | Health insurance | Life insuranceMid-level Full TimePalo Alto, CA1d ago
-
Site Reliability Engineer, Inference Infrastructure USD 165K-267KAmazon Web Services | C plus plus | Cloud platform | Distributed Systems | GPU401k matching | Co working Benefit | Company offsite | Education and learning stipend | Health and dental benefitsMid-level Full TimeToronto1d ago
-
Staff Software Engineer, Inference Infrastructure USD 160K-220KAmazon Web Services | Azure | C++ | Cloud platform | Distributed Systems401k | Annual company offsite | Arts and culture budget | Education and learning stipend | Health and dental benefitsSenior-level Full TimeSan Francisco1d ago
-
Applied AI Engineer USD 204K-352KBackend Development | Cloud infrastructure | Deep learning | Docker | Fine TuningAnnual membership | Centralized coffee stipend | Flexible PTO | Health and wellness stipend | Health, dental, and vision insuranceSenior-level Full TimeNew York, NY (HQ)1d ago
-
Staff AI engineer USD 170K-250KAI Evaluation | AWS | Agent Orchestration | Caching | Distributed SystemsFlexible working hours | Hybrid work culture | Unlimited time offSenior-level Full TimeSan Francisco1d ago
-
Senior AI Engineer USD 125K-145KAPI Management | AWS | Azure | Azure DevOps | C#401k plan | Career advancement | Dental insurance | Dependent care | Flexible spending accountSenior-level Full TimeCleveland, OH, United States1d ago
-
Senior Data Solutions Lead USD 175K-200KAWS | Agile | Apache Airflow | Apache Kafka | Apache SparkDHS Public Trust suitability determination | Remote workSenior-level Full TimeWork from home, VA, United States R1d ago
-
Senior Analyst, Business Strategy and Analytics USD 95K-135KData Governance | Data Integrity | Data Mining | Data Validation | Microsoft Access401k match | Education assistance | Employee discounts | Family & fertility benefits | Free virtual health careSenior-level Full TimeColumbus, OH, United States1d ago
-
Big Data Engineer / Sr. Level - GCP USD 88K-174KAPI Development | API Versioning | Apigee | Avro | Big DataContract-to-hireSenior-level Full TimeNashville, TN, United States1d ago
-
Senior Python AI/ML Developer USD 140K-170KAsynchronous programming | CI/CD | Django | DynamoDB | FastAPISenior-level Full TimeUS-NJ-Jersey City1d ago
-
Mid-level Full TimeUS-NJ-Jersey City1d ago
-
Senior Staff Software Engineer, Knowledge Catalog For AI USD 262K-365KBig Data | C++ | Computer Vision | Data Governance | Data ProcessingSenior-level Full TimeSunnyvale, CA, USA2d ago
-
Asynchronous programming | BigQuery | C++ | Concurrency | Data ProcessingSenior-level Full TimeKirkland, WA, USA2d ago
-
Staff Software Engineer, Infrastructure, Google Cloud AI USD 207K-301KCompute Technologies | Data Structures | Data Structures and Algorithms | Distributed Systems | Network ArchitectureSenior-level Full TimeSunnyvale, CA, USA2d ago
-
Principal Data Engineer USD 180K-220KAWS | Apache Airflow | Artificial Intelligence | CI/CD | Confluence401k | Autonomy | Company paid life insurance | Disability coverage | FSASenior-level Full TimeRemote - US, Canada and Poland R2d ago
-
Robotics & Automation Project Engineer USD 76K-92KCause analysis | Data Analysis | Electrical schematics | Electrical troubleshooting | Industrial Automation401k plan | Cell phone reimbursement | Employee assistance program | Equity | Flexible time offMid-level Full TimeAustin, TX R2d ago
-
Robotics & Automation Project Engineer USD 76K-92KCause analysis | Control Systems | Data Analysis | Electrical schematics | Industrial Control Systems401k | Cell phone reimbursement | DCFSA | Dental insurance | Employee assistance programMid-level Full TimePittsburg, PA R2d ago
-
Senior Data Engineer, Public Sector USD 150K-259KBusiness Intelligence | DBT | Data Mart | Data Modeling | Data PipelinesCommuter stipend | Generous PTO | Health, dental and vision coverage | Learning and development stipend | Retirement benefitsSenior-level Full TimeWashington, DC2d ago
-
Robotics & Automation Project Engineer USD 76K-92KChange Control | Control Systems | Electrical schematics | Industrial Control Systems | Industrial controlCell phone reimbursement | Company 401K | Employee assistance program | Equity | Flexible time offMid-level Full TimeSyracuse, NY R2d ago
-
Robotics & Automation Project Engineer USD 76K-92KCause analysis | Change Control | Control Systems | Data Analysis | Electrical schematics401k match | Cell phone reimbursement | Employee assistance program | Equity | FSA DCFSAMid-level Full TimeAtlanta, GA R2d ago
-
Robotics & Automation Project Engineer USD 76K-92KAutomated manufacturing | Automated manufacturing equipment | Cause analysis | Control System | Control Systems401k plan | Cell phone reimbursement | Dental insurance | Employee assistance program | EquityMid-level Full TimeCharlotte, NC R2d ago