GenAI Engineering Lead – ServiceNow
Tasks
- Coordinate UAT staged rollouts and production cutovers
- Define GenAI architecture standards and best practices
- Implement observability telemetry and prompt tuning controls
- Integrate ServiceNow with external model providers RAG and backend APIs
- Lead design and delivery of GenAI use-cases on ServiceNow
- Mentor engineers and run technical reviews
- Supervise implementation and ensure solution governance
- Translate business process maps into scalable ServiceNow solutions
Perks/Benefits
Skills/Tech-stack
Flow Designer | Glide API | IntegrationHub | JavaScript | Now Assist | Now Assist Skills | Observability | Pinecone | Prompt engineering | RAG | Security | ServiceNow | ServiceNow Agents | Telemetry | Vector Database | Weaviate
Education
N/A
Roles
Architect | Engineering Lead | GenAI Engineering Lead | Lead | ServiceNow Architect
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