Senior Data Scientist - Customer Experience
Tasks
- Analyze customer churn and retention
- Build and modify data pipelines
- Conduct exploratory data analysis
- Create dashboards
- Create data stories for customer success
- Define and maintain KPIs
- Develop AI and LLM solutions
- Develop predictive models
- Diagnose metric shifts
- Evaluate root causes of performance changes
- Monitor renewals and identify risk indicators
- Optimize data workflows
- Perform causal inference
- Recommend analytical approaches
- Run experimentation and A B testing
- Support revenue forecasting
Perks/Benefits
- N/A
Skills/Tech-stack
A/B | A/B Testing | AI | Airflow | Applied statistics | B testing | Causal Inference | DBT | Dashboarding | Data Pipelines | Data Visualization | Experimentation | Forecasting | Language Models | Large Language Models | Machine Learning | Python | Regression | SQL | Tableau
Education
Bachelor of Engineering | Bachelor of Science | Master of Science | PhD
Roles
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