Field Service Engineer (m/w/d) - VELYS Robotics - Region Ost
Tasks
- Analyze root causes to minimize downtime
- Conduct preventive maintenance onsite
- Coordinate with customers and service coordinators
- Identify leads with sales and share customer feedback
- Install robotic systems in hospitals
- Maintain service documentation and customer contacts
- Manage field inventory tools and test equipment
- Perform corrective maintenance and fault troubleshooting
- Plan calendar and travel for customer satisfaction
- Run diagnostics software and improve troubleshooting skills
- Support service contract renewals with sales
Perks/Benefits
- Bike leasing
- Company car for business and private use
- Corporate benefits discounts
- Employee referral program
- Family-friendly benefits
- Fitness reimbursement
- Flexible working conditions
- Health benefits
- Parental leave support
- Pension savings
- Reduced sickness benefit support
- Structured onboarding and mentoring
Skills/Tech-stack
Analytical reasoning | Cause analysis | Communication | Corrective Maintenance | Customer Service | Diagnostics software | Field Service Management | Incident Management | Preventive Maintenance | Project Management | Request Management | Root Cause Analysis | Root cause | SAP Field Service Management | Service Management | Service Request | Service request management | Technical documentation | Troubleshooting
Education
Roles
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