Platform Solutions- Richardson- Vice President, Analytics & Reporting- 9848762
Richardson, TX, United States
USD 171K-252K (estimate) Executive-level Full Time
Tasks
- Analyze customer complaint narratives with natural language processing
- Build and monitor controls ecosystem
- Design develop and publish reporting dashboards
- Generate executive complaints reporting
- Lead complaints data infrastructure development
- Lead complaints insights forums
- Participate in complaints feedback loop
- Perform deep dive analysis on complaints trends
- Present findings to senior leadership
- Support governance and audit responses
Perks/Benefits
- N/A
Skills/Tech-stack
Business Objects | Cause analysis | Charts and graphs | Data Manipulation | Data Summary | Data Visualization | Data extract | Data merging | Excel | Jira | Language Processing | Lookups | MS Project | Natural Language | Natural Language Processing | Pivots | Project Management | Python | R | Root Cause Analysis | Root cause | SAS | SQL | Statistical Analysis | Tableau
Education
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