Support Engineer II – Developer Portal

Heredia, Heredia, Costa Rica R

USD 87K-119K (estimate) Mid-level Full Time

@ E...

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Found 1d ago

Tasks

Collaborate with development and DevX teams
Create support trend reports
Diagnose integration problems
Escalate complex issues with documentation
Maintain support documentation and knowledge base
Manage incident handling and service requests
Monitor system alerts
Provide level 1 technical support for Developer Portal
Support automation programs to reduce manual effort
Support platform access troubleshooting
Troubleshoot API issues

Perks/Benefits

Skills/Tech-stack

Education

N/A

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Support Engineer II – Developer Portal

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