Machine Learning Engineer, Customer Support Engineering
Tasks
- Build AI solutions for customer service products
- Collaborate with product, design, and engineering teams
- Develop novel ML systems
- Evaluate and test LLM systems
- Integrate AI into product workflows
- Optimize ML and model performance
- Ship production grade ML and AI systems
Perks/Benefits
- N/A
Skills/Tech-stack
Artificial Intelligence | Fine Tuning | Human Feedback | Language Models | Large Language Models | Learning from Human Feedback | MLOps | Machine Learning | Model Evaluation | Model Serving | Model pretraining | Prompt engineering | Reinforcement Learning | Reinforcement Learning from Human Feedback | Retrieval-Augmented Generation
Education
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