Customer Fulfillment Representative
Houston, TX, United States
USD 65K-80K (estimate) Mid-level Full Time
Tasks
- Assist with quotes
- Communicate with customers and suppliers
- Expedite orders
- Improve customer service levels
- Manage open order data
- Perform root cause analysis
- Process orders
- Provide complex customer support
- Provide phone coverage
- Provide price quotations
- Resolve customer issues
- Support branch visitors
Perks/Benefits
- 401k employer match
- Career advancement opportunities
- Commuter Transit Benefits
- Dental insurance
- Employee discount programs
- Flexible spending accounts
- HSA accounts
- Health and wellness programs
- Life insurance
- Long-term disability
- Medical insurance
- Paid Holidays
- Paid sick time
- Paid vacation
- Professional training and development
- Short-term disability
- Tuition reimbursement
- Vision insurance
Skills/Tech-stack
Business Objects | Cause analysis | Customer Service | Data Analysis | Data Mining | Expediting | Microsoft Excel | Microsoft Office | Order processing | Reporting | Root Cause Analysis | Root cause | Sales Support
Education
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