Student Support (Enrollment Assistant, 0079773)
Tasks
- Answer phone inquiries and provide referrals
- Assist with SEVIS 1-20 issuance reporting OPT tracking and INS advising
- Coordinate virtual tours workshops and events
- Create customer service workflows and resources
- Develop and update marketing collateral
- Develop and update tour scripts and materials
- Develop recruiting and marketing presentations
- Ensure compliance for student record management
- Extract analyze and report admissions and enrollment data
- Lead campus visits when needed
- Maintain admissions and records web pages
- Maintain and review student records
- Manage event logistics
- Manage visit requests and follow up
- Oversee event registration and attendee communication
- Plan and coordinate enrollment events
- Process admissions and records documents
- Provide admission and enrollment services
- Represent the college to prospective students and families
- Review and edit catalog and registration guide
- Schedule campus visits
- Serve as Designated School Official with SEVIS
- Support development of communication plans
- Support hiring training and supervision of student assistants
- Support recruitment coordination and onboarding
- Train internal and external stakeholders on admissions and records policies
Perks/Benefits
- N/A
Skills/Tech-stack
Admissions | Compliance | Content Management | Customer Service | Data Analysis | Document processing | Enrollment Management | Event planning | FERPA | INS Advising | OPT | Records management | Reporting | SEVIS | Scheduling | Scheduling Platforms | Student Records | Virtual tours | Web Content | Web Content Management | Word Processing
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