Manager of Customer Analytics

Bensalem, Pennsylvania, United States R

USD 30K-34K (estimate) Mid-level Full Time

@ S...

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Found 1d ago

Tasks

Blend operational data with consumer research
Build analytics backbone for loyalty and CRM
Connect customer signals to commerce outcomes
Define unified customer data across loyalty orders service and engagement
Establish and govern KPI framework
Manage and develop Data Insights Analyst
Monitor NPS CSAT and net sentiment by touchpoint
Own customer data stack requirements
Reduce manual reporting through documented processes
Run org wide data request intake
Track member stay spend and churn
Turn loyalty program data into customer value signal

Perks/Benefits

Hybrid work environment

Skills/Tech-stack

Education

N/A

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Manager of Customer Analytics

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