Operations Supervisor I (Analytics, Data, and DOI)

Tasks

• Align team execution with consulting analytics and product delivery objectives
• Drive consistency in reporting metrics and definitions
• Enforce quality control for test files production outputs and reporting artifacts
• Ensure delivery timelines SLAs and quality standards
• Escalate delivery risks data quality issues and resourcing constraints with mitigation plans
• Identify patterns impacting efficiency quality and delivery predictability
• Maintain process documentation handoffs and audit trails
• Monitor workload distribution capacity utilization and pipeline health
• Oversee AI deployment and integration
• Oversee daily operations across analytics and data teams
• Promote standardization of workflows and reporting templates
• Provide day to day supervision coaching and performance management
• Provide status reporting operational insights and issue analysis
• Serve as primary operational point of contact for stakeholders consultants and partner teams
• Set expectations for deliverables priorities and role responsibilities
• Support implementation of new tools reporting methods and governance processes
• Support onboarding skill development and role progression
• Translate business requirements into actionable work plans

Perks/Benefits

• N/A

Skills/Tech-stack

AI Model Integration | AI model | Audit trails | Business Process | Business Process Analysis | Capacity Planning | Data Analysis | Data Hygiene | Microsoft Excel | Model Integration | Operational Metrics | Pipeline monitoring | Power BI | Process Analysis | Process Documentation | Quality Control | Reporting | SQL | Workload management