Data Analyst-Operations & CX
Tasks
- Analyze customer satisfaction metrics
- Automate analytical workflows
- Build reporting dashboards
- Conduct root cause analyses
- Create data narratives for stakeholders
- Develop business cases with ROI
- Ensure data quality and metric governance
- Support operations and customer experience teams
Perks/Benefits
- Flexible schedules
- International collaboration
- Professional development
- Remote-first
- Work-life balance
Skills/Tech-stack
Automation | BigQuery | Data Governance | Data Modeling | Data Quality | Intercom | LookML | Looker | Predictive Modeling | Python | R | SQL | Statistical Analysis | Zendesk
Education
N/A
Roles
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