Data Center Technician, DCC Communities
New Carlisle, Indiana, USA
USD 54K-96K (estimate) Senior-level Full Time
Tasks
- Conduct hardware break fix
- Create and update documentation
- Escalate incidents to senior technicians
- Improve processes based on incident analysis
- Maintain service-level agreements
- Participate in scheduled maintenance
- Perform change management
- Perform on-call duties
- Perform server rack installations
- Respond to operational incidents
- Serve as stakeholder contact
- Train and onboard new team members
- Troubleshoot network issues
Perks/Benefits
Skills/Tech-stack
Change Management | Documentation | Hardware Troubleshooting | Incident Response | Layer 1 | Layer 2 | Maintenance scheduling | Network Troubleshooting | On-Call | On-call operations | Process Improvement | Rack installation | Server Rack | Server rack installation
Roles
Data Center Technician | IT | IT Support | IT Support Technician | Support Technician | Technician
Regions
Countries
States
Cities
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