Technical Account Manager, SIEM / Security Analytics + Dutch (UK Remote)
Tasks
- Build reference accounts
- Coordinate with engineering teams
- Coordinate with onboarding engineers
- Coordinate with technical support
- Create custom dashboards
- Gather customer feedback and feature requests
- Manage customer expectations
- Monitor usage and track account metrics
- Onboard customers to Anomali Platform
- Partner with sales for customer success
- Prove ROI and value
- Provide technical advice and guidance
- Recommend best practices for security operations
- Resolve customer technical issues
Perks/Benefits
- N/A
Skills/Tech-stack
ArcSight | EDR | Firewalls | Gainsight | IBM QRadar | Jira | Networking concepts | Operating Systems | SIEM | SOAR | SaaS | Salesforce | Security telemetry | Splunk | Threat Intelligence | XDR
Roles
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