Senior Data Scientist, Operations
US - Remote, Canada - Remote
R
USD 150K-220K (estimate) Senior-level Full Time
Tasks
- Build measurement frameworks and north star metrics
- Communicate complex findings to non-technical stakeholders
- Create data products for demand forecasting
- Create documentation education and training for self service analytics
- Develop data structures for decision making
- Develop predictive and machine learning models
- Ensure data quality, security, and compliance
- Perform strategic and operational analyses for initiatives
- Unify data across customer support product health and business systems
Perks/Benefits
Skills/Tech-stack
Cloud platform | Customer Support Analytics | Customer support | Data Modeling | Data Quality | Data Security | Data Visualization | Databricks | Forecasting | GCP | Generative AI | Google Cloud | Google Cloud Platform | HIPAA | Intercom | Machine Learning | Predictive Analytics | Privacy Compliance | Python | SQL | Statistical Analysis | Support analytics | Workforce Planning | Zendesk
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Roles
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