Customer Support Engineer - India

Bengaluru, KA, IN

INR 1800K-1910K (estimate) Mid-level Full Time

@ V...

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Found 1d ago

Tasks

Evaluate problems
Handle daily technical operations
Manage workload to meet SLAs and KPIs
Perform and support customer field services
Provide continuous improvement for customer adoption
Respond to technical support issues
Solve issues hands on or escalate to engineering
Submit and manage feature requests and bugs
Support account technical status and activities
Track and follow up on escalations

Perks/Benefits

Skills/Tech-stack

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Customer Support Engineer - India

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