Temporary Customer Service Representative - Hullmark Centre

Tasks

• Assist with account setup and maintenance
• Coordinate work orders and meter outage reporting
• Document customer interactions and transactions
• Enter and maintain customer data in CRM
• Handle inbound calls and emails
• Monitor and respond to SLAs
• Process customer transactions and account updates
• Resolve customer inquiries requests and complaints

Perks/Benefits

• Employee Assistance Program (EAP)
• Paid vacation

Skills/Tech-stack

Account Management | Call Center | Customer Relationship Management | Customer relationship | Customer relationship management (CRM) | Data entry | Microsoft Office | Phone etiquette