Lead - CX Automation
Bangalore, Karnataka, India
INR 2000K-4000K (estimate) Senior-level Full Time
Tasks
- Collaborate with CX Product Engineering Data Science and Business teams
- Define AI and automation roadmap
- Define data requirements and integration approach
- Identify high impact CX use cases
- Lead end-to-end AI solution delivery
- Prioritize use cases by impact and feasibility
- Track NPS conversion turnaround time and cost efficiency
Perks/Benefits
- N/A
Skills/Tech-stack
AI Deployment | Artificial Intelligence | Automation | Change Management | Conversational AI | Customer Experience | Data integration | Digital Transformation | Language Models | Language Processing | Large Language Models | Machine Learning | Natural Language | Natural Language Processing | Performance Tracking | Project Management
Education
N/A
Roles
AI | AI Automation | AI Automation Lead | AI Product Manager | Automation Lead | Lead | Manager | Product Manager
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