Lead - CX Automation

Bangalore, Karnataka, India

INR 2000K-4000K (estimate) Senior-level Full Time

@ T...

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Found 22d ago

Tasks

Collaborate with CX Product Engineering Data Science and Business teams
Define AI and automation roadmap
Define data requirements and integration approach
Identify high impact CX use cases
Lead end-to-end AI solution delivery
Prioritize use cases by impact and feasibility
Track NPS conversion turnaround time and cost efficiency

Perks/Benefits

Skills/Tech-stack

Education

N/A

Roles

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Lead - CX Automation

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