Director, CX Analytics & Optimization Technical Suite Lead
US - Home-Based - PA, United States
R
USD 188K-282K Senior-level Full Time
Tasks
- Align technical architecture decisions with suite priorities
- Align with enterprise data infrastructure integration standards and AI ML enablement
- Build digital analytics and in house marketing mix measurement solutions
- Coordinate roadmap dependencies integrations and architecture decisions
- Create value focused technical roadmaps
- Develop consolidated insights and enterprise reporting products
- Develop predictive analytics models and deployment pipelines
- Ensure KPI frameworks and governed measurement
- Lead scalable secure reliable technology solution delivery
- Manage vendor partner delivery and quality
- Own budget and resource allocation
- Resolve cross team technical issues affecting performance or adoption
- Serve as primary technical point of accountability
- Set technical direction for customer analytics and performance analytics teams
- Translate product roadmaps into scalable technology architectures
Perks/Benefits
- N/A
Skills/Tech-stack
API Integration | Agile | Analytics engineering | Business Intelligence | CI/CD | Cloud Platforms | DAX | Data Contracts | Data Governance | Data Lineage | Data Modeling | Data Security | Deployment Pipelines | Drift Detection | Enterprise Reporting | KPI Management | Machine Learning | Model Drift | Model Drift Detection | Model Governance | Model Monitoring | Power BI | Predictive Modeling | Retraining Pipelines | Semantic Modeling | Software Architecture
Education
N/A
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