Data Analyst-Operations & CX
Tasks
- Analyze key business metrics
- Build business cases and quantify impact
- Communicate insights to non-technical stakeholders
- Conduct root cause analysis
- Create data models and standardized metric definitions
- Design dashboards and reporting solutions
- Develop automation scripts and analytical tools
- Partner with Data Engineering on data quality and governance
Perks/Benefits
- Continuous learning
- Flexible schedule
- International collaboration
- Professional development
- Remote-first
Skills/Tech-stack
Automation | Customer Experience | Customer experience analytics | Data Governance | Data Modeling | Data Quality | Experience Analytics | Google BigQuery | Intercom | LookML | Looker | NPS | Predictive Modeling | Python | R | SQL | Zendesk
Education
N/A
Roles
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