Data Center Manager, DCC Communities
Tasks
- Coordinate change management resources
- Host weekly staff meetings
- Maintain SLA compliance
- Manage and deliver mid size projects
- Manage on-call schedule
- Prioritize and assign trouble tickets
- Recommend document and oversee policies and procedures
- Recruit and train data technicians
- Routinely review ticket queues
- Train data staff on best practices
- Write and deliver performance reviews
Perks/Benefits
Skills/Tech-stack
Change Management | On-Call | On-Call Scheduling | Service Level | Service Level Agreements | Ticketing systems | Troubleshooting
Education
Roles
Center Manager | Data Center Manager | Manager | Operations | Operations Manager
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