Fulfillment Resolution Analyst - Remote
Tasks
- Coordinate with carriers on retroactive and exception requests
- Correct plan level and member enrollment mismatches
- Maintain audit documentation
- Manage resolution lifecycle point of contact
- Meet department goals and deadlines
- Protect personal confidential information according to HIPAA
- Provide guidance to business stakeholders
- Research and resolve root cause issues
- Update BenAdmin enrollment records
Perks/Benefits
- Dental insurance
- Employee discounts
- Health insurance
- Learning and development programs
- Overtime Pay for Non Exempt Employees
- Paid time off
- Reimbursement for Job Related Expenses
- Retirement benefits
- Vision insurance
- Wellbeing benefits
Skills/Tech-stack
Dynamics 365 | HIPAA | Microsoft Dynamics | Microsoft Dynamics 365 | Microsoft Excel
Education
N/A
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