ZAF - Fulfillment Operations Specialist
Johannesburg, South Africa
A ZAR 384K-420K (estimate) Mid-level Full Time
Tasks
- Configure shipping settings for launches
- Coordinate international shipment escalations
- Coordinate with 3PL partners and CX teams
- Define escalation paths for recurring issues
- Deliver ad hoc operational reporting
- Diagnose inventory sync failures and SKU mismatches
- Execute backorder program
- Identify recurring failure patterns
- Implement workflow and system fixes
- Maintain future ship date logic
- Manage fulfillment workflows
- Monitor exception feeds and tracking signals
- Prepare bundles and launch flows for go live
- Produce weekly fulfillment trend analysis
- Resolve EDI and integration errors
- Support Shopify product creation and SKU setup
- Support testing and rollout of process improvements
- Troubleshoot dropship and partner order flows
- Validate inventory alignment across systems
Perks/Benefits
Skills/Tech-stack
3PL | Amazon FBA | Amazon FBM | Backorder Management | Carrier portals | EDI | ERP | Inventory synchronization | Omni | Order Routing | Parabola | S&OP | SKU management | Shopify | TikTok Shop | Tracking systems | WMS | Walmart Marketplace
Education
N/A
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