ZAF - Fulfillment Operations Specialist

Tasks

• Configure shipping settings for launches
• Coordinate international shipment escalations
• Coordinate with 3PL partners and CX teams
• Define escalation paths for recurring issues
• Deliver ad hoc operational reporting
• Diagnose inventory sync failures and SKU mismatches
• Execute backorder program
• Identify recurring failure patterns
• Implement workflow and system fixes
• Maintain future ship date logic
• Manage fulfillment workflows
• Monitor exception feeds and tracking signals
• Prepare bundles and launch flows for go live
• Produce weekly fulfillment trend analysis
• Resolve EDI and integration errors
• Support Shopify product creation and SKU setup
• Support testing and rollout of process improvements
• Troubleshoot dropship and partner order flows
• Validate inventory alignment across systems

Perks/Benefits

• Flexible schedule
• Remote work

Skills/Tech-stack

3PL | Amazon FBA | Amazon FBM | Backorder Management | Carrier portals | EDI | ERP | Inventory synchronization | Omni | Order Routing | Parabola | S&OP | SKU management | Shopify | TikTok Shop | Tracking systems | WMS | Walmart Marketplace