Customer Success Partner Advisor - Data and Analytics
Middlesex, GB, TW148HD
GBP 75K-100K (estimate) Senior-level Full Time
Tasks
- Act as primary escalation point
- Advise on digital transformation architectures
- Analyze customer technical needs and execute consumption plans
- Build customer relationships
- Coordinate customer outcome plans with account teams
- Develop account strategies and consumption plans
- Develop and execute outcome success plans
- Manage BTP cloud services adoption and growth
- Monitor SLA performance
- Orchestrate success resources across SAP and customers
- Provide IT architecture and business value recommendations
- Track adoption and consumption activities using data and tools
Perks/Benefits
Skills/Tech-stack
Adoption Management | Business value | Cloud services | Customer Relationship Management | Customer relationship | Data analytics | Digital Transformation | IT Architecture | License expansion | Outcome-based planning | Relationship Management | Service Level | Service Level Agreement
Education
N/A
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