Operations Officer - Installment Sales

Tasks

• Activate installment sales programs in branches
• Analyze rejection reasons
• Follow up on cancellations and returns
• Generate daily weekly operations reports
• Implement error solutions and integrations follow up
• Manage technical errors and integrations
• Monitor approvals and deliveries
• Perform financial settlements and reconciliations
• Propose policy and interface improvements with suppliers
• Submit reconciliation discrepancies to finance
• Support customer service and branches
• Train staff on installment sales programs

Perks/Benefits

• N/A

Skills/Tech-stack

Customer Service | Dispute resolution | Error troubleshooting | Financial reconciliation | Reporting | System Integration | Transaction Processing