Enrollment Representative (44382)
Tasks
- Act as secondary contact to resolve enrollment issues with external agencies
- Communicate enrollment status to Member Services
- Generate membership correspondence
- Identify process improvements and workflow efficiencies
- Interact with contacts to resolve membership and eligibility issues
- Maintain file integrity and confidentiality
- Maintain membership eligibility information in system
- Participate in training and development
- Perform manual data entry of newborns and exception reports
- Produce enrollment activity reports
- Provide backup support for next level analysts
- Provide enrollment information to internal teams
- Report births and reconcile enrollment data
- Support coordination of benefits tasks
Perks/Benefits
- N/A
Skills/Tech-stack
Coordination of Benefits | Data entry | Eligibility Management | Enrollment | HMO | Health insurance | Member Services | Microsoft Excel | Microsoft Office | Microsoft Outlook | Microsoft Word | Reporting
Education
Regions
Countries
States
Cities
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