Customer Service Representative - Hosted Fulfillment
Tasks
- Answer employee questions via Slack
- Build servers and manage accounts using custom tools
- Customize customer DMS configuration
- Handle data transfers
- Log customer interactions in CRM
- Manage and schedule customer appointments
- Participate in meetings and provide team feedback
- Remove desktop program and data from physical devices
- Support training for other departments
- Troubleshoot customer issues using internal resources
- Update internal resources
Perks/Benefits
- N/A
Skills/Tech-stack
Account Management | Adobe Creative | Adobe Creative Cloud | Adobe Photoshop | CRM | Creative Cloud | Data transfer | Microsoft Office | Multitasking | Server Administration | Slack | Time management | Troubleshooting | Verbal communication | Written communication
Education
N/A
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