Senior Conversational AI Engineer (Speech & NLU)
Bengaluru, Karnataka, India
INR 2000K-3500K (estimate) Senior-level Full Time
Tasks
- Analyze NLU performance metrics
- Build continuous learning pipelines
- Build entity extraction models
- Conduct QA reviews
- Design conversational flows
- Design escalation and IVR handoff flows
- Design speech grammars
- Develop intent classification models
- Enable emotion aware adaptive responses
- Evaluate speech AI platforms
- Execute AB testing
- Generate training datasets from failed interactions
- Handle multi turn context
- Implement disambiguation logic
- Implement language detection and routing
- Implement sentiment and urgency detection
- Maintain documentation for grammars models and flows
- Monitor call quality and latency
- Optimize speech recognition for telephony
Perks/Benefits
- Career development training
- Flexible work arrangements
- Paid time off
- Pension plan
- Private health insurance
- Remote work option
Skills/Tech-stack
A/B | A/B Testing | Acoustic Modeling | B testing | Conversational AI | DTMF | Emotion Detection | Entity Extraction | Generative AI | Grammatical Engineering | IVR | Intent Classification | Language Detection | Language Understanding | Machine Learning | Multi-turn dialogue | NLU | Natural Language | Natural Language Understanding | Real Time | Real-time analytics | Sentiment Analysis | Speech Recognition | Telephony
Education
N/A
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