Senior AI Engineer ID80138
Tasks
- Analyze ServiceNow Discovery health metrics and telemetry
- Classify and correlate failures
- Collect and interpret logs metrics and telemetry
- Convert runbooks into reusable agentic workflows
- Design and build AI agents for discovery log analysis
- Develop agentic observability for MID Servers and Discovery schedules
- Integrate LLM APIs using RAG and vector databases
- Perform root cause analysis
- Recommend changes to ServiceNow Discovery probes and patterns with guardrails and human approval
- Recommend or generate corrective actions
Perks/Benefits
- Annual learning budget
- Flexible hours
- Learning budget
- Mentorship
- Remote work
- Support programs
- Well-being programs
Skills/Tech-stack
Anthropic | Artifact Repositories | Authentication | Automated testing | CI Quality Security Scanning | CI/CD | Cloud infrastructure | DNS | Deployment Automation | Firewalls | Git | GitHub | Grafana | HTTP | High Volume | High Volume Logging | Jenkins | Linux | Metrics | Observability | OpenAI | OpenTelemetry | Prometheus | Python | REST API | Release Management | Retrieval-Augmented Generation | Routing | SNMP | SSH | Security Scanning | ServiceNow | TCP/IP | Telemetry | Vector Databases | Virtualization | WMI | WinRM | Windows server
Education
N/A
Roles
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